Fee Schedule

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Support Services

On-Site Labor Rate $100/hr for home and charitable organizations; $125 for business.
1-hour minimum, rounded up to the nearest half hour.
Travel time to your location is billed.
Telephone / Online Support Same rates as on-site support, except no travel time, no minimum, and quarter-hour billing.
Wired Network $150 including equipment for two computers.
Wireless Network $250 including equipment for one wired and one wireless computer.
Vonage Internet Telephony $125 including connecting to your house wiring.
Note:  Network setup includes two computers and internet sharing.  Printer and file sharing, and other setup is at standard labor rate. 

All rates include sales tax!

 

 

Dropoff Services

Computer Cleanup (spyware, viruses, etc) $100.  We strongly recommend you make backups before we do this, or have us make backups for you.
Computer Software Reinstall $100 for operating system (Windows), Office, and anti-virus software
$50 for additional software
$75 to save and restore first Documents, Email, Address Book, Favorites, Desktop.
$50 to save and restore each additional user / identity.
Full System Backup Service $200.  Includes system image (up to 50gb) and Carbonite online backup service for 1 year.
Data Backups $50 for first DVD, $10 for each additional.
Data Recovery (per hard disk) $200 and up, depending on type of failure and data size.  No recovery, no charge.
Disposal (fully erase hard drive) $25 per computer.  Includes disk wipe and environmental computer recycling.
Install Upgrades (memory, hard disk, etc) Included with computer cleanup or reinstall; $45 otherwise.
This includes installation only - not moving data.
Computer pickup or dropoff $25 in New Canaan; $50 adjacent towns.
Computer dropoff / setup $50 in New Canaan, $75 adjacent towns.

All rates include sales tax!

 

 

Website / Domain / Email Hosting and Setup

Domain registration, website hosting, and email hosting $100 annually.  Includes periodic website and email changes.
Initial setup.  Register domain, one-page website, up to 10 email addresses. $100
Dedicated hosting - same as above, except you can update your website and maintain your email addresses. $150 annually.
Website design and construction Contact us for an estimate.  Generally, it is $100/page.

All rates include sales tax!

Please make backups!  We are not responsible for data loss under any circumstances!! 
A hard disk can fail at any time and there is nothing we can do about it.  Please make backups before your appointment, before you bring your computer to us, or ask us to make backups before working on your computer.

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